H. R. Palmer
Our Policy with the new
General Data Protection Regulations
We will collect personal information about you,
the deceased and any other persons whom you supply details for.
In order to allow us to fulfil the services agreed we will pass your details to appropriate third parties such as florists,
clergy/ministers/officiants, cemetery staff etc.
We treat all information confidentially and in line with UK Data Protection laws.
We will never pass information collected, to third parties for marketing purposes.
If you would like further information on how we handle your personal information
Funeral Arrangement Policy
Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:
“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.
How we use your information
This privacy notice tells you how we, H. R. Palmer, will collect and use your personal data for provision of services, cookies, complaints etc.
Why does H. R. Palmer need to collect and store personal data?
In order for us to provide you with a Funeral Service we need to collect personal data for fulfilment of the contract and any related correspondence. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.
In terms of being contacted for marketing purposes H. R. Palmer would contact you for separate consent.
We H. R. Palmer personally do not deal with marketing.
We may pass your personal data on to third-party service providers contracted to H. R. Palmer in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide on behalf of H. R. Palmer. When they no longer need your data to fulfil this service, they will dispose of the details in line with GDPR procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.
How will H. R. Palmer use the personal data it collects about me?
H. R. Palmer will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. H. R. Palmer is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.
Under what circumstances will H. R. Palmer contact me?
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.
Can I find out the personal data that you hold about me?
H. R. Palmer at your request, can confirm what information we hold about you and how it is processed. If H. R. Palmer does hold personal data about you, you can request the following information:
• Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases,
this will be a representative in the EU.
• Contact details of the data protection officer, where applicable.
• The purpose of the processing as well as the legal basis for processing.
• If the processing is based on the legitimate interests of H. R. Palmer or a third party, information about those interests.
• The categories of personal data collected, stored and processed.
• Recipient(s) or categories of recipients that the data is/will be disclosed to.
• How long the data will be stored.
• Details of your rights to correct, erase, restrict or object to such processing.
• Information about your right to withdraw consent at any time.
• How to lodge a complaint with the supervisory authority.
• Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
• The source of personal data if it wasn’t collected directly from you.