Phil, Mike and colleagues at R H Palmer, myself, sister Carol, and family can not thank you all enough for the support and genuine care that you showed us through the difficult time of our beautiful mother Ann passing.
From the first day that Carol and I came to your office, Phil made us feel welcome, at ease and everything so seamless in the arrangements of our mum’s funeral.
Knowing mum was being cared for in their chapel of rest gave us peace, and going to see mum there seeing her so peaceful and at rest was a comfort to us.
Finally mum’s special day where Phil and the other pall bearers genuinely cared for mum with every step. Our celebrant Kate gave a beautiful service with tears and laughter, just how mum would of wanted it.
We thank you from the bottom of our hearts for your professionalism, genuine care, and support.
Professional, friendly service.
Mike, Phil & colleagues, thank you for helping to make Mum’s final day an easy respectful one. You have all been so helpful, patient & friendly. All our family send compliments to you.
HR Palmers, carried out my dad’s funeral 15 years ago and unfortunately my mum more recently. 15 years is a long time ago but we used them as they done dads and all went well plus mum would have like that.
I will say we made the right choice. So helpful nothing was to much trouble and the personal touch was just out of this world even remembering something that i had forgotten. Just want to thank Phil and the team, they made the experience much easier. Can not recommend highly enough.
I would like to thank you for your very professional and sympathetic service. I was recommended to you by three separate people and would have no hesitation in doing so myself.
Dear Phil, Mike, Miss Palmer and the whole team, I just wanted to say thank you so very much for today. Katie’s funeral was lovely and I felt very supported by you in the organisation of it all. So much appreciated. What a lovely job you do.
Inez, Phill and all the lovely staff. Thank you so very much for everything you did in looking after Mum & Dad. We really do appreciate all the help to enable us to say goodbye and the day was perfect. The work you do cannot be easy at times, but you showed us such compassion.
Helen & Paul Dean
Dear Inez & Phillip, Thank you so much for your outstanding and highly professional service. You looked after my Dad with such care and respect and by doing so looked after us. Your help, guidance and understanding throughout the process was greatly appreciated.
Thank you and your colleagues for the outstanding service that you all provided. My wife and I received many comments from those who were able to attend and those watching via the video link how impressed they were with the service, even though the social distancing measures were necessary. Sincere thanks to your team for making it a very fitting occasion for a man that we all miss so much.
Many thanks again for your care and compassion in all aspects of the service you provide. It makes such a difference to the family at a very difficult time. My sister and I were dreading coming to make the arrangements, but in reality ended up with many more chuckles and lovely reminiscing about Mum than tears that afternoon.
Thank you for your wonderful service at such a difficult time. Mike made it very easy and uncomplicated in a calm and understanding way. No request was too much trouble and I had every confidence that the funeral would run smoothly. Thanks to all of you. The family take great comfort from knowing that the funeral, despite all the Covid-19 restrictions, would have been just as my father would of wanted – he would of approved!
Dear Mike and all the staff at H R Palmer. Thank you very much for your care of our beloved Mum whilst she rested with you. The Funeral was beautiful and we really appreciated the kindness, care and professional service that you provided.
Dear Miss Palmer and all your staff. Thank you from the bottom of our hearts for you kindness, sensitivity and respect. Everyone in the process made it easier to bear and you all went above and beyond to help us. We could not of asked for anything better.
The most compassionate, excellent service was offered to me at a truly awful time. Nothing was too much trouble, and I found all of the staff to be so caring. I would not hesitate to recommend HR Palmer to anybody. Absolute superstars.
We can’t thank H R Palmer enough for the excellent service they gave us when we lost my father. They were professional , respectful, caring and very empathetic. We liked there traditional ways .Nothing was to much for them . They listened to our requests and honoured them. They looked after my Dad all the way through from the start, siting down and talking to miss Palmer, and then to Mike who made all the arrangements through to the wonderful service my father was given. They made a sad day very special.
Mike, Miss Palmer and team were helpful, warm and understanding, couldn’t have gone any smoother. Thank you all so very much for the support, as it was a slightly different funeral to the normal, more a celebration with some fun. Thank you
I grew up in the same rd as Palmer family, when my Grandparents passed I took great comfort that they were in good hands Miss Palmer knew my Grandparents. They are kind caring professional & respectful. They done a fab job with my grandad he looked so smart & well rest that he looked like he was catching a quick nap.